ENCIETY

Privacy Policy — WA Broadcast

WA Broadcast Management System

This Privacy Policy describes how Enciety Business Consult (“we”, “our”, or “the Company”) collects, uses, and protects information through the WA Broadcast Management System (“the Application”).

The Application is developed and operated by Enciety Business Consult and integrates with Meta’s official WhatsApp Business Platform (Cloud API).

1. Information We Collect

The Application may process:

  • WhatsApp phone numbers provided by users
  • Message content sent or received through WhatsApp
  • Message timestamps and delivery status
  • Template identifiers and message metadata

The Application does not access personal WhatsApp accounts, contact lists, or private conversations outside the authorized WhatsApp Business number.

2. Purpose of Data Use

Information is used only to send messages initiated by authorized users, manage approved WhatsApp message templates, display conversation history in the Application dashboard, and monitor delivery status. All message activity uses the official WhatsApp Cloud API.

  • Messages are sent only after an explicit user action.
  • The Application does not send automated messages without user initiation.
  • Template messages are used only after approval by Meta.

4. Data Sharing

We do not sell, rent, or share personal data with third parties. WhatsApp message processing takes place directly between the Application and Meta’s WhatsApp Business Platform.

5. Data Storage and Security

Data is stored in the Application database. Access is restricted to authorized users, and reasonable technical and organizational measures are applied to protect information.

6. Use Case

The Application supports business communication workflows, including customer communication and program-based initiatives such as SME empowerment programs (e.g., Pahlawan Ekonomi).

7. Compliance

The Application is intended to comply with Meta Platform Terms, WhatsApp Business Platform Policy, and applicable data protection regulations.

8. Contact

Enciety Business Consult
Website: https://enciety.com
Email: secretary@enciety.com

Last updated: January 2026