Data Deletion — WA Broadcast

Enciety Business Consult is committed to protecting user privacy and being transparent about how personal data is handled in our applications, including the WhatsApp Broadcast System integrated with WhatsApp Cloud API.

1. Data We Collect

Our application may collect and process WhatsApp phone numbers, contact names (if provided), message templates used for communication, and message delivery statuses and logs. This data is collected only to enable business communication through WhatsApp.

2. Purpose of Data Use

User data is used only to send WhatsApp messages through approved templates, manage broadcast communication, and maintain delivery records for operational and audit purposes. We do not sell, trade, or distribute user data to third parties.

3. Request Data Deletion

You may request deletion of your personal data at any time by emailing secretary@enciety.com with the subject Request for User Data Deletion.

4. Information Required

Please include your full name, the WhatsApp phone number associated with the application, and (optionally) your reason for requesting deletion.

5. Processing Time

Valid requests will be processed within a maximum of 30 business days after receipt.

6. Data Retention Exceptions

Some data may be retained temporarily when required for legal or regulatory compliance, security, fraud prevention, or audit purposes. It will be permanently deleted once those obligations have been fulfilled.

7. Contact

Enciety Business Consult
Email: secretary@enciety.com
Website: https://enciety.com

Last updated: January 2026